Bullseye! I have stopped reading regular “social media” experts. What I like about the social CRM crowd is they don’t talk about “how to set up your Facebook” page. Instead they are focused on tying social back to the organization. via World’s Most Incomplete List of Social CRM Experts | The Funnelholic. ———- I have [...]
Posts Tagged ‘customer service’
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Occasional thoughts on web and government communications. Everything here by Peter Smith.
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