If your government department or agency is anything like mine it’s a fairly decentralized place. Oh there’s an org chart that’s roughly pyramid shaped, giving the impression that there’s a neat and tidy hierarchy, but in reality, the various teams and units basically do their own thing. People are funny that way. This makes the [...]
Archive for the ‘uncategorized’ Category
Hub and Spoke: Organizing for Digital Delivery
Posted in government, uncategorized, web communications, tagged hub and spoke, models, organization, web management on 27 April 2011 |
Content Strategy?
Posted in uncategorized, tagged content on 15 April 2011 | 2 Comments »
“Content strategy…” hmm, what’s that? @halvorson‘s definition (yes, I am in the midst of reading Content Strategy for the Web): Content strategy is the practice of planning for the creation, delivery and governance of useful, usable content. Which sounds great, but deceptively simple. Anyhow, content strategy is something that I have been thinking about a [...]
Wiki Angst.
Posted in uncategorized on 28 April 2010 | 3 Comments »
Been witnessing a lot of wiki angst recently. “We gotta get more people using the wiki.” The latest lament of civil service managers. (I wonder how many of them use it?) Why? Why do we *have* to get people using workplace wiki? Because senior management says so? Because that other group over there uses it, [...]
Twitter name switch
Posted in uncategorized on 26 April 2010 |
For whatever reason, my little issue with my twitter handle continues to nag away at me. So as of now, it’s being switched. @spaghetti_p is no more, long live @pcwsmith. My apologies in advance to everyone for any inconvenience this may cause. (nice bit of corporate language that) But hey, this social media stuff is [...]
I’ve Found my Work Plan
Posted in government, uncategorized, web communications on 22 March 2010 | 2 Comments »
“Continuous improvement” is my mantra. I see managing web presences in the government context as the art of making small interventions that add up to result in a better user experience. It’s a survival tactic really — if I don’t break down the challenges inherent in a huge, complex and confusing government website into smaller, [...]
Canadian Web Statistics
Posted in uncategorized on 8 March 2010 | 4 Comments »
There’s a plethora of stats about the social web out there… but sometimes it seems impossible to find anything about Canada in particular. I’ve experienced this frustration myself when looking for Canuck-specific info on social networks, mobile use, etc. etc. Given my job working in the bureaucracy for the Canadian federal government, it’s understandable that [...]
Government of Canada on Twitter: Floodgates Open
Posted in uncategorized on 9 February 2010 | 9 Comments »
Looks like the floodgates are opening for “official” Government of Canada Twitter presences. New ones I’ve spotted in the last week: @CanadaIntl – The account for the 2010 G8 Summit in Muskoka. Currently inactive, but it’s being promoted on the G8 website. Environment Canada – pursuing an interesting strategy as the main Twitter account being [...]
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Occasional thoughts on web and government communications. Everything here by Peter Smith.
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