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Government 2.0 and the Hype Cycle

24 September 2009 by Peter

From the Wikipedia article on Gartners Hype Cycle

From the Wikipedia article on Gartner's Hype Cycle

From Andrea Dimaio at Gartner:

Government 2.0 is rapidly reaching what we at Gartner call the peak of inflated expectations. This is the highest point in the diagram called “hype cycle”, which constitutes one of our most famous branded deliverables to our clients and that often feature on the press.

Almost all technologies and technology-driven phenomena go through this point, at variable speed. A few die before getting there, but many  stay there for a while and then head down toward what we call the “trough of disillusionment”, i.e. the lowest point in that diagram, to then climb back (but never as high as at the peak) toward the so-called “plateau of productivity”, where they deliver measurable value.

If one looks at what is going on around government 2.0 these days, there are all the symptoms of a slightly (or probably massively) overhyped phenomenon. Those that were just early pilots one or two years ago, are becoming the norm. New ideas and strategies that were been developed by few innovators in government are now being copied pretty much everywhere.

Read the full post: Open Data and Application Contests: Government 2.0 at the Peak of Inflated Expectations.

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Posted in government, Web 2.0 | Tagged Gartner, government 2.0, hype, hype cycle | 3 Comments

3 Responses

  1. on 25 September 2009 at 8:21 am Misunderstanding and understanding the Open Data Hype | eaves.ca

    [...] Open Data and Application Contests: Government 2.0 at the Peak of Inflated Expectations which Peter Smith nicely linked to the Gartner's Hype Cycle graph from Wikipedia. I want to break her post down into [...]


  2. on 28 September 2009 at 8:28 am Craig Sellars

    Hey Peter,

    Good post, I like the diagram.

    I think we are no where near the “peak of inflated expectations”, at least not in Canada. We have a quarter million public servants at the federal level and only 8000 (3%) on GCPEDIA and 1200 (0.5%) on GCCONNEX and around 150 (0.05%) on Govloop. If this is the peak we might as well abandon it now.

    The utter lack of any rival internal tools will maintain us through any “trough of disillusionment” and we can ease into the “plateau of productivity”, at least in the Regions.


  3. on 28 September 2009 at 8:43 am Peter

    Thanks Craig – but honestly this is barely me, just a quick reblog + grabbing an infographic from wikipedia.

    For an interesting opinion on the hype cycle and Gov 2.0 see David Eaves’ post from this morning:

    http://eaves.ca/2009/09/28/mapping-government-2-0-against-the-hype-curve/



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